Translation for Health Care

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Certified Medical Interpreters; HIPAA Compliance

Health Insurance Portability and Accountability Act – HIPAA is a federal law that required the creation of national standards to protect sensitive patient health care information from being disclosed without the patient’s consent or knowledge.

Targeting success for patients of health care services requires language precision coupled with high-level regulatory compliance. Supporting communication with patients before, during and after appointments; sharing clinical research; and maintaining sensitive medical data requires a partner who fully understands clinically validated international terminology of your industry and can mediate the cultural differences in health care approaches.

Furthermore, and as the very first requirement in the National Code of Ethics for Interpreters in Health Care, our interpreters “treat as confidential, within the treating team, all information learned in the performance of their professional duties, while observing relevant requirements regarding disclosure.”

Your Challenge:

  • Secure and confidential communications with patients before, during, and after appointments
  • 24/7 access to medical interpreters by phone or video chat
  • Training a diverse staff using multilingual eLearning modules
  • Localizing your website to reach out to your diverse community
  • Translating patient forms and discharge instructions
  • Interpreting for patients during clinical trials and translating research publications
  • Mediating cross-cultural communication

Verbio is your solution:

  • Experienced human translators for 200 languages
  • Certified medical interpreters for spoken languages and ASL
  • Telephone and video interpreting hotlines available 24/7
  • ISO 17100 compliant translation process
  • HIPAA compliance
  • Experience working in medical and mental health environments
  • Technology tools to ensure consistent terminology across products


If you have any questions or concerns in regard to the HIPAA act or Verbio’s compliance policies please email


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